Help Centre FAQs
Our best advice here would be to just keep checking the website, as we cannot be sure of expected stock dates or guarantee that a product will become available again.
All items come with a 12 month warranty as standard, however some of our products come with an extended warranty period. For all after sales and warranty queries, please contact your local store.
After an initial period of around 6 weeks you can take your new bike to the experts in your local store who will run through a 20-point check to ensure your bike is still performing optimally. We'll also make any minor adjustments such as repositioning the saddle to ensure you get the most out of your new bike.
For more information on bike servicing, take a look at our guide
Yes we do, on bikes over £399. You'll need to apply in-store and meet certain criteria first though - click here to find out more.
Subject to inspection, we can build and service a bike you've ordered online from an Approved Partner. The price for building these bikes is as follows:
Non-Halfords Bike Build (12"-16" wheel bikes) - £19.99
Non-Halfords Bike Build (18" wheel and above) - ££39.99
If you'd like to book a convenient time for your bike to be built (subject to inspection) then please contact your local store. Unfortunately we're not able to build or service electric bikes currently, but this is a service we hope to offer in the future!
If you decide to pay for your bike to be built by Halfords then this will automatically include a free bike service after 6 weeks, where our fully trained mechanics will run through a 20 point check to keep your bike performing as it should be!
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