About E-Bikes Direct
E-BikesDirect are an online cycle business occupying several warehouses in Bodiam, on the Kent/East Sussex border. They have been trading since 2005 and have grown from strength to strength during this time. They currently have a team of 20 staff, allowing them the manpower to cope with the increasing levels of business and are continuing their expansion. Selling only recognised brands with a minimum 12 months parts warranty and specialising in Electric Bikes, Tricycles and other cycle related products. When purchasing from E-BikesDirect you can be assured that your transaction is safe.
E-BikesDirect trade in-line with the distance selling regulations. If there is a fault on arrival we will deal with it by replacing the faulty component at our cost. The same situation with damage, we will replace the damaged part. However we do ask customers to check received product before signing for in 'good condition'. As by signing as damaged we have all the necessary insurance to sort everything out. You have a 14 day period to return the goods if unwanted. Goods must be unused and in resalable condition. The buyer is liable for any postage costs incurred. Your statutory rights are unaffected.