BUILDER (Garden & DIY)
About BUILDER (Garden & DIY)
We are proud to introduce BUILDER SAS who are a leading European DIY and Garden power tool manufacturer. We have been in business now for over 25 years and have been supplying some of the major chains throughout Europe. Our Head Office is in Toulouse but we have offices in Germany, Spain and now here in the UK. Based out of the West Midlands we cover all of England, Wales, Scotland and Ireland. We have 4 brands that we are proud to introduce; FEIDER, TCK, BUILDER and RACING. Now we are bringing New and Exciting products to the UK and with our second to none customer service care we believe we can provide you with the best care possible. Our UK Operations Director has had over 20 years' experience in customer care and reverse logistics. Our UK customer service centre is based in the West Midlands with full product support availability you can contact us either by phone on : 01902 408 544 or by email on firstname.lastname@example.org All our spares are dispatched from our warehouse in the West Midlands, we will always help our customers with anything that is required. Our products also come with a 2 year return to base UK Manufacturer's warranty and have our own in house technicians on hand to resolve any technical queries or repairs that are required. Our technicians are here to provide advice, carry out repairs and maintenance and ensure that our customers receive the best possible service for their machines. Our service center can handle both in and out of warranty repairs with every step of your query being logged and have full tractability. Thank you for visiting our shop!
BUILDER have made it their mission to be one of the leading companies when it comes to service of their clients. Both big and small we aim to please so we offer a 30 day No quibble money back guarantee and after that the product falls into the Warranty category. Every product sold by BUILDER (Garden & DIY) has a 2 year parts and labour warranty. The only items not covered are consumables.