Click & Collect from your mobile phone

From Bikes to Sat Nav, make sure you get the items you want as quickly as possible by using our collect in store services.

To make sure you get the product you want in store, check the availability of the product you want by using the stock checker on each product page. If the product you're looking at is in stock, reserve it online and it will be ready to collect within one hour. If it is out of stock, then order the product before 3pm and it will be ready to collect from 1pm the following day.

Only products from our warehouse can be delivered within this time period. Products delivered direct from the manufacturer can still be delivered free to store, but are subject to a longer lead time. If this applies to your product, it will state this on the product page with the longer lead time.

When ordering a bike to be built in-store, if the bike is in stock then it will be available for you to collect from 4pm the following day. If you order the bike into store, and want it built ahead of collection, it will be ready for you to collect from 4pm, the day after it arrives in store.

Products ordered or reserved online are always available at the online price. This is the price you pay when you come to collect, even if the price is higher in-store.

When you come into store, our fully trained staff will also be able to answer any questions you may have to ensure that you get the most from your new purchase.

If you enter your email address and/or mobile phone number, order updates will be sent via email and/or text.

In the unforeseen event of any problems with your reservation, the store will endeavour to contact you as soon as possible.

Collect In Store is available in all our UK stores. To find your local store, with directions and opening hours, please visit our Store Locator.

For Collect In Store availability, please see individual product detail pages.