We're here to help. So, if you feel we've missed the mark somewhere, or there's been a slip up along the way, then don't hesitate to get in touch.
To get the most direct solution to an issue or complaint you have, it’s probably best to firstly contact the manager of your local store. If you still can’t get the answer you’re after, then feel free to get in touch with our helpful Customer Services Team.
When's Good to Call Customer Services?
Our Customer Services team are on hand 7 days a week:
Monday - Friday 09:00 - 20:00
Saturday - 09:00 - 18:00
Sunday - 10:00 - 17:00
Bank Holidays - 09:00 - 18:00
How do I get in Touch?
CALL: 0845 057 9000 (*Please refer to your service provider for call charges. Calls may be recorded for training and monitoring purposes)
Halfords Customer Services Department,
Halfords Group plc, Washford West,
*If you're writing to us, don't forget to include the following just to help us out:
- Phone number.
- Your address & postcode
- The store your visited
- And the order number or product item code.