Customer Services

Delivery & Returns

Delivery Information

Orders on halfords.com can be delivered to your home or alternative address in the UK. Choose from Standard, Next Day, Named Day or Saturday delivery. Read on to find out more about the delivery options available.

Delivery Information

Delivery Information

Where can I get my order delivered?

Products on halfords.com can be delivered to your home or alternative address in the UK. Deliveries to non-mainland UK addresses and certain remote locations (e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may be subject to additional delivery charges and/or slightly longer delivery lead-times. Unfortunately we cannot deliver to non-UK destinations, including the Republic of Ireland.

How much does delivery cost?

Service Cost Details
Standard Delivery within 4 working days

£2.99

FREE on orders over £30

Working days are Monday to Friday inclusive. Please allow an additional 2 working days for Bank Holidays.

Smaller items, such as Sat Navs will be sent via Royal Mail.

Larger goods, such as Bikes and Child Seats will be sent via Courier, and a signature will be required.
Next Day Delivery £5.99

Order by 3pm for Next Day delivery.

Your order will be sent via courier, and a signature will be required.
Named Day (Monday to Friday) £5.99

Pick a day of your choice from Monday to Friday. Excludes Bank Holidays.

Your order will be sent via courier, and a signature will be required.
Saturday Delivery £9.99

Order by 3pm Friday for Saturday delivery.

Your order will be sent via courier, and a signature will be required.
Order & Collect FREE

Order by 3pm and we will deliver to your local store by 1pm the next day.

Find out more about Order & Collect

Delivery charges are per order, not per item, so if you order a sat nav with a case to be delivered on Saturday, you will only pay one charge of £9.99.

If your order contains more than one product the individual products may, on occasion, be sent in multiple dispatches at no extra charge.

If you are uncertain about the delivery options available on a product, simply look under the Delivery & Returns tab on each product page. All delivery charges will be clearly shown throughout the checkout process.

What about bike parts, accessories & clothing?

Service Cost Details
Order online for next day delivery to store FREE Order online by 3pm for delivery to store by 1pm the following working day
Order in-store for next day delivery to store FREE Order in-store by 2pm for delivery to store by 1pm the following working day
Order online for standard delivery to home (over £30) FREE Up to 4 working days
Order online for standard delivery to home (under £30) £2.99 Up to 4 working days
Order online for next day delivery to home (over £30) £5.99 Order online by 3pm for next working day delivery
Order online for next day delivery to home (under £30) £5.99 Order online by 3pm for next working day delivery

What if I am out when my product is delivered?

Goods delivered by courier will usually arrive between 9am and 5pm, but delivery may be attempted outside these hours, up to 9pm Monday to Friday. All courier deliveries must be signed for.

If you are out when the courier arrives they will attempt to deliver to an immediate neighbour. The courier will leave a card advising where the parcel has been delivered to or if they have been unable to deliver they will make two further attempts. If they are still unsuccessful they will either:

  • Leave a card with the contact number for you to call to arrange a suitable time for redelivery or for you to collect the goods from the local depot.
  • Leave the parcel at your local post office for you to collect. (Royal Mail and Parcelforce deliveries only)

How can I return my order?

Halfords will refund or exchange any order within 28 days of delivery. You just need your proof of purchase and all original packaging.

Find out more about Returning Goods

Terms and Conditions of Delivery

Risk in the goods will pass to you on delivery.

Delivery times quoted above can vary depending on stock availability and delivery location. We reserve the right to alter or amend delivery times in exceptional circumstances.

We do everything we can to meet the delivery time specified in this section. However, delivery times may occasionally be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. If we fail to meet a specified delivery date you can either cancel your order and receive a full refund, or continue with the order and accept a refund of any delivery charges.

We can only accept orders from holders of credit or debit cards registered at UK addresses.

Where a person attempts to buy goods where minimum age limits apply, the contract will be deemed void where the individual is below the required age limit.

Read our full Terms and Conditions