Delivery Information

Where can I get my order delivered?

Products on can be delivered to your home or alternative address in the UK. Deliveries to non-mainland UK addresses and certain remote locations (e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may be subject to additional delivery charges and/or slightly longer delivery lead-times. Unfortunately we cannot deliver to non-UK destinations, including the Republic of Ireland.

How much does delivery cost?

Standard Delivery within 4 working days - 2.99, FREE on orders over 30

Next Day Delivery - 4.99

Named Day (Monday to Friday) - 4.99

Saturday Delivery - 6.99

Order & Collect - FREE

Delivery charges are per order, not per item, so if you order a bike with a helmet to be delivered on Saturday, you will only pay one charge of 9.99.

If your order contains more than one product the individual products may, on occasion, be sent on multiple dispatches at no extra charge.

Please note that some items are delivered directly from the manufacturer and may incur a longer delivery lead-time. This is clearly shown on the product detail page.

If you are uncertain about the delivery options available on a product, simply look under the Delivery & Returns tab on each product page. All delivery charges will be clearly shown throughout the checkout process.

What if I am out when my product is delivered?

Goods delivered by courier will usually arrive between 9am and 5pm, but delivery may be attempted outside these hours, up to 9pm Monday to Friday. All courier deliveries must be signed for.

If you are out when the courier arrives they will attempt to deliver to an immediate neighbour. The courier will leave a card advising where the parcel has been delivered to or if they have been unable to deliver they will make two further attempts. If they are still unsuccessful they will either:

How can I return my order?

Halfords will refund or exchange any order within 28 days of delivery. You just need your proof of purchase and all original packaging.

Terms and Conditions of Delivery

Risk in the goods will pass to you on delivery.

Delivery times quoted above can vary depending on stock availability and delivery location. We reserve the right to alter or amend delivery times in exceptional circumstances.

We do everything we can to meet the delivery time specified in this section. However, delivery times may occasionally be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. If we fail to meet a specified delivery date you can either cancel your order and receive a full refund, or continue with the order and accept a refund of any delivery charges.

We can only accept orders from holders of credit or debit cards registered at UK addresses.

Where a person attempts to buy goods where minimum age limits apply, the contract will be deemed void where the individual is below the required age limit.

Read our full Terms and Conditions