HALFORDS CAR PARTS EXPRESS: HOW DOES IT WORK?



Our car parts can currently be delivered to home or ordered and picked up instore (Order/Click and Collect)

Our Click and Collect service allows customers to place an order online or instore for Products through our website and collect them from our designated collection point within sixty (60) minutes.

For home delivery parts are ordered to your home or place of work in five working days. Deliveries to the Scottish Highlands or other remote locations may take an extra day.

We understand that ordering car parts online can be a bit of a pain. If it isn’t the long wait or inconvenient delivery slots, it’s the worry about quality or if the new part will even fit in the first place. Our car parts click and collect and delivery service is designed to get you the right part, right when you need it – with high quality, trusted replacement parts and speedy, convenient delivery at its heart. So how does it work?

Shopping online

Step one: Choose your parts

The first thing you’ll need to do is head over to the Halfords Car Parts Express page on our website.

Here, you’ll be able to choose from over 130,000 car parts for thousands of vehicles. You can browse the range for the correct parts for your vehicle, or simply type in your car registration and our system will pull up compatible parts. After you’ve added the parts that you need to your online basket, it’s time to check out.

Step two: Select your delivery method

Once you’re happy with your selection, it’s time to get everything delivered. If you’re shopping online, then you’ll be presented with two options:

  • 1. In-store collection (Click and Collect)

    Convenient Click and Collect is available online. Just make your selection and head in-store when you receive your text message or email to let you know that your part is ready to pick up. We have over 270 stores where a part can be available to order and collect in 60 minutes Monday-Saturday. Plus remember you can pick up your part 7 days a week from our retail stores Monday-Sunday.

  • 2. Home or work delivery

    All of our car parts can be ordered to your home or place of work the very next day. Just add your address and we’ll get your parts to you. Please note that deliveries don’t take place on Sundays and that deliveries to the Scottish Highlands or other remote locations may take an extra day.

Explore Halfords Car Parts Express

Shopping in-store

If you’re visiting one of our stores, then you can order any of the parts within our parts library at the parts desk, reception desk or checkout. Just ask a colleague and they’ll be able to choose the correct car parts.

In over 270 of our stores, your chosen parts will be available within one hour, but certain stores may require you to pop back later that day or the next day (for instance if the store is about to close or doesn’t support one hour delivery). In most of these cases, the parts can be delivered to a home or work address the next working day. And please note that the service is not available on Sundays.

Available collection and delivery times are displayed clearly when you go to checkout your basket.

Shop

Delivery/collection options

Order online
Monday - Friday

Click and collect in-store – from 60 minutes

The Service is available for orders placed between the following hours.

  • Monday to Friday 09:00am – 03:00pm (Orders placed outside of these hours can be collected by you from 10:00am on the following day).
  • Saturday 09:00am – 12:00pm (Orders placed outside of these hours can be collected by you from 10:00am on the following Monday).
  • The sixty (60) minute Click and Collect Service is not available to any orders placed on Sunday.

Home/work delivery – will be delivered next working day (Monday to Friday, but not on bank holidays)

In-store
Monday - Friday

Ready for collection in one hour in over 270 stores within above timeframes

Order online
Saturday

 

Order before 1pm, home/work delivery – Monday

In-store
Saturday

Ready for collection within one hour in over 270 stores

 

* Non-mainland and remote locations will take one extra day.

Trade Card members


Halfords Trade Card holders can take advantage of the Halfords Car Parts Express service for both home/work and in-store deliveries, but also qualify for a saving of up to 30%. Just register for your Halfords Trade Card online, or speak to a Halfords colleague in-store to set up a new account.

Don’t forget that you can also pick up all the tools and consumables you need to get the job done both in-store and online, with similar delivery timescales available. You can also ask a colleague for any help and advice or visit our online help and advice section for helpful articles and FAQs.

Back to Expert Advice
07/23