Halfords Store Lancaster

Halfords Store Lancaster Unit 2, Bulk Road Lancaster , LA1 1DT

Lancaster is rated 4.6 out of 5 by 184.
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Opening hours:
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 17:00
Store facilities
  • Free Parking
  • Lift
  • Brompton Centre

Reviews

Rated 5 out of 5 by from Reverse Light!!!!!!! Friday 21st. January, 2022…..early doors I visited the local Lancaster Halfords store….spoke to a young lady there about the replacement of my vehicles reverse light….I parked up and the lady had the fitting removed in an instant….conclusion was the light is of the LED type and the store couldn’t help…..so all put back together again….a colleague pointed out that he thought the vehicle only had one reverse light, the other was the rear fog light!!!! This turned out to be correct, the lady and I looked at each other and laughed together, we at least we had learned something, it was absolutely no problem and despite the 15-20 minutes of work, no charge, a very pleasant experience and the lady was polite and professional for the entire time…..a credit to the Halfords company….thank you madam…..
Date published: 2022-01-22
Rated 5 out of 5 by from 10 point check I had a 10 point check & there was a front light out, the lady gave me the price for fitting & was decent got it done there & then no problems. Staff very friendly will use again.
Date published: 2022-01-20
Rated 3 out of 5 by from Items Fitted Ok But Poor Service. The mudguard and rack were well fitted but was ignored for 5 -10 mins whilst 2 assisyants failed to find a rear light for a previous customer.
Date published: 2022-01-20
Rated 1 out of 5 by from Horrible customer service I had a horrible experience when I visited Halfords in Lancaster. I had to go in twice to enquire about the battery they had fitted. The second time I went in I had breakdown rescue with me and they had run a test on the battery which said that the battery needed to be replaced. Halfords ran the test using their equipment and said the battery was fine. They begrudgingly agreed to change the battery anyway but not before condescendingly questioning why I had ‘ignored’ him last time about purchasing a battery charger and then going on to rant at me saying that I had ‘misused the battery’, and if this happened again with the new battery they would not help (verbatim). This actually brought me close to tears. The way he spoke to me was disgusting customer service! He actually said that he would not help me if this happens again! I won’t be going to Halfords again and I will let my friends know the same. I am genuinely disgusted.
Date published: 2022-01-18
Rated 5 out of 5 by from Fitting headlight bulb Seen to quickly when entering the store. Advised where to park. Bulb fitted. Out of store within 10 mins. Great to see a female mechanic.
Date published: 2022-01-10
  • y_2022, m_1, d_25, h_20
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.20
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_184
  • loc_en_GB, sid_STORE_439, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 139ms
  • reviews, product