Halfords Mile End Road

Halfords Mile End Road Unit 1, Anchor House Mile End Road Tower Hamlets , E1 4UJ

Mile End Road is rated 4.0 out of 5 by 166.
  • y_2020, m_10, d_30, h_17
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  • reviews, product
Opening hours:
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 17:00
Store facilities
  • Free Parking
  • Brompton Centre

Reviews

Rated 2 out of 5 by from Bike service Service wasn't done properly until the 3rd time I went to check the bike, which made me lost money and time.
Date published: 2020-10-29
Rated 1 out of 5 by from Terrible customer support I collected a bike at the weekend, the customer support was slow and unsupportive. We weren't shown how to use our quick release wheels, there was a big scratch on my bikes paint work, my brakes made a loud noise when used and I got a puncture within 20 minutes of leaving the shop. I took the bike back the next day and was basically told tough luck, it was due to 'wear and tear' and the employee made a comment about my bike not being a very good brand... which he hadn't mentioned the day before. He also said that my wheels have zero puncture resistance, which he hadn't told me the day before. He was very argumentative with me and if he had made these comments when i collected my bike the day before, I would have purchased Halfords cycle care which gives you unlimited free puncture repairs. I considered fixing the puncture at home and one of the staff made a sexist comment to me... 'or you could just get a man to do it' looking at my partner. I was told I couldn't return the bike until I paid for the puncture, which I had to do. I will be returning the bike today and going elsewhere for a new bike. The worst customer support I've experienced, I really was in disbelief at the way I was treated.
Date published: 2020-10-26
Rated 4 out of 5 by from My daughter loves the bike I bought this bike a week ago. My daughter chose it, so ordered it online to get delivered to the store for fitting and then I collect it. On the day of collection I received a call bike has not been built yet so was given another date to go and pick it up. When I went for collection the bike wasn’t ready! I was told to wait for an hour! I wasn’t happy with their service. It was my first time buying a bike from Halfords, I was expecting much more better service from them. Other than that my daughter and I are happy with the bike. She has been riding the bike last two days and she loves it.
Date published: 2020-10-25
Rated 5 out of 5 by from Very fast Did a bike service check (m check)? Problems with bike were properly checked and listed
Date published: 2020-10-23
Rated 5 out of 5 by from Good idea Seems like a good plan to add to my new bike. Will be ensuring I use it all
Date published: 2020-10-17
  • y_2020, m_10, d_30, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_166
  • loc_en_GB, sid_STORE_984, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 235ms
  • reviews, product