A. Mistry Ltd
About A. Mistry Ltd
A. Mistry Ltd. is a second-generation family owned business. For the last 40 years the company has designed, manufactured, distributed and e-retailed brands in the UK and worldwide. The company is located in the university town of Loughborough in the East Midlands, an area famous for sports, engineering and textiles. Since 1976, AML has worked with leading retailers in a number of sectors within the hardware, pharmaceutical, sporting goods and gifting sectors. The company offers brands fulfilment, distribution and e-retail capability, specifically servicing innovative start ups in the connected and digital world. The mantra by which founder Arvind Mistry has worked during the 40 year period ?Never compromise on product, quality and customer service? remains as true today as it always has been.
Returns Policy We hope you will enjoy our products but if you are not entirely satisfied or in the unlikely event that the product is damaged/faulty please contact us in the first instance at the following address: email@example.com. We will do our best to resolve any situation by either replacing the product or refunding the cost of the product. We regret that postage & packaging are direct costs and cannot be refunded in all circumstances. If the return is required as a result of our error, we will happily refund both the outbound & the return postage charges. Postage is at customer cost and it is recommended a proof of postage certificate/receipt is obtained. No refunds will be made for items returned, but not received by us if no proof of posting was obtained. In all other circumstances, the cost of return postage and the original postage charge are both non-refundable. In the case of a cancellation only basic delivery costs will be refunded in accordance with the Consumer Contracts Regulations. Cancellation Policy In accordance with statutory law (Consumer Contract Regulations), you may cancel your order at any time without reason, by returning the goods and/or giving us notice within 14 working days of delivery. If your order consists of multiple goods, the 14 days runs from when you get the last of the batch. This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to send the goods back. You will be refunded within 14 days of our receipt of the goods, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is sooner. Please note that it is your responsibility to take care of the products and ensure they are returned to us safely & in a saleable condition. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop. Please note we cannot always refund postage & packaging costs ? please see details below. Returns Address: Halfords Returns A. Mistry Limited Unit 5 Falcon Business Park Meadow Lane Loughborough Leicestershire LE11 1HL UK