Cycle Selection Time
About Cycle Selection Time
Welcome to Cycle Selection Time. Cycle Selection Time is the Halfords outlet of the UK?s largest independent bicycle and accessories retailers. Established for over 40 years, we are now providing quality cycling goods, at unbeatable discount prices direct to consumers through our Halfords marketplace store. We are a cycling store ran by genuine cycling people; an enthusiastic and dedicated team here at CST aims to bring you the ultimate online two-wheeler shopping experience. We aim to offer top quality cycling products at unrivalled prices and strive to provide consistently high levels of customer service. With thousands of satisfied customers our focus is total customer satisfaction. In the unlikely event of a problem with your purchase, rest assured, our friendly customer service team will stop at nothing to resolve any issues and remind you why we?re the best in the business. We hope you enjoy your journey through our online store, happy shopping!
If a customer receives an item that is different to what was described, or that is clearly in worse condition than indicated, we ask that they contact us directly to report the defect or damage within 7 days of receiving the shipment, however by law we must accept returns for a period of 28 days (distance selling regulations) To be eligible for a refund or replacement, the item must be returned to us in the same condition in which the customer received it, and the return must be made within 30 days of shipment (as highlighted above). When writing to us to arrange a return, please make sure the customer is as descriptive as possible regarding the problem with the merchandise (include images if possible). This returns policy does not affect the customers statutory rights. The return address is: Cycle Selection Time Grampian Buildings Sinfin Industrial Estate Sinfin Lane Sinfin Derby DE24 9GL As a general rule, we would always advise that the customer use a well-known, reputable courier company to return the goods to us (TNT / YODEL / UPS / ROYAL MAIL)