Halfords Cornwall Street

Cornwall Street is rated 4.5 out of 5 by 15.
  • y_2019, m_10, d_21, h_17
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Reviews

Rated 5 out of 5 by from Great service Very happy with my new bicycle ,checked and looked over
Date published: 2019-09-16
Rated 5 out of 5 by from Great customer service Repairs to the mountain bike were excellent, recommend to anyone I know.
Date published: 2019-08-12
Rated 5 out of 5 by from Had all I needed for my new bike Great bike I bought top quality components would recommend to other people
Date published: 2019-08-07
Rated 1 out of 5 by from Disappointing Was promised everything would be perfect when we picked up our 3 year old Grand daughters birthday present. All we got was very poor customer service , poor quality in her bike being put together and a very uncaring attitude unlike the sales men that sold us the bike, a couple days prior. Lost a £125 sale there Longbridge road Plymouth Halfords.
Date published: 2019-07-24
Rated 2 out of 5 by from Disappointed with follow up response Cycle brakes were serviced and cycle stand was tightened - Halfords did a good job with that, but I had problems with my gears immediately afterwards. When I returned with my cycle asking for their help, they were too busy and told me the timing of the problem was just a coincidence, that they had not touched by gears, so it definitely wasn't their fault. I was told I could have a free assessment of the gears another day, but would then have to pay for the gears to be fixed. I took my cycle to another place - there they immediately saw that, when the stand had been tightened it had trapped the gear cable, hence the problem. I am sad that Halfords' staff were defensive and not open to consider that maybe the problem with the gears HAD been caused during the work they did. I would have expected a more professional, customer-centred approach in which they had been open to consider that what I was saying was a reasonable possibility. Sadly, I am less likely to take my cycle to Halfords after this experience.
Date published: 2019-07-19
  • y_2019, m_10, d_21, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_15
  • loc_en_GB, sid_STORE_267, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
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