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Halfords Cornwall Street

Cornwall Street is rated 4.5 out of 5 by 14.
  • y_2019, m_8, d_19, h_5
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  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_14
  • loc_en_GB, sid_STORE_267, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 29ms
  • REVIEWS, PRODUCT

Reviews

Rated 5 out of 5 by from Great customer service Repairs to the mountain bike were excellent, recommend to anyone I know.
Date published: 2019-08-12
Rated 5 out of 5 by from Had all I needed for my new bike Great bike I bought top quality components would recommend to other people
Date published: 2019-08-07
Rated 1 out of 5 by from Disappointing Was promised everything would be perfect when we picked up our 3 year old Grand daughters birthday present. All we got was very poor customer service , poor quality in her bike being put together and a very uncaring attitude unlike the sales men that sold us the bike, a couple days prior. Lost a £125 sale there Longbridge road Plymouth Halfords.
Date published: 2019-07-24
Rated 2 out of 5 by from Disappointed with follow up response Cycle brakes were serviced and cycle stand was tightened - Halfords did a good job with that, but I had problems with my gears immediately afterwards. When I returned with my cycle asking for their help, they were too busy and told me the timing of the problem was just a coincidence, that they had not touched by gears, so it definitely wasn't their fault. I was told I could have a free assessment of the gears another day, but would then have to pay for the gears to be fixed. I took my cycle to another place - there they immediately saw that, when the stand had been tightened it had trapped the gear cable, hence the problem. I am sad that Halfords' staff were defensive and not open to consider that maybe the problem with the gears HAD been caused during the work they did. I would have expected a more professional, customer-centred approach in which they had been open to consider that what I was saying was a reasonable possibility. Sadly, I am less likely to take my cycle to Halfords after this experience.
Date published: 2019-07-19
Rated 5 out of 5 by from Staff Service Had many issues with my bike and Jon and Keith on Cornwall Street, Plymouth are lovely well mannered people and they helped me solve the issues many times.
Date published: 2019-07-19
  • y_2019, m_8, d_19, h_5
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_14
  • loc_en_GB, sid_STORE_267, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 30ms
  • REVIEWS, PRODUCT

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