Halfords Winterstoke

Halfords Winterstoke Unit A, South Bristol Retail Park Winterstoke Road Bristol , BS3 2LQ

Winterstoke is rated 4.3 out of 5 by 60.
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Opening hours:
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 17:00
Store facilities
  • Free Parking
  • Lift

Reviews

Rated 3 out of 5 by from Bike repaired, took too long though! Had my bike serviced at the Bristol branch. It took them a month to get it done. A bit disappointed by their lack of communication with me. Had to go in to check on progress twice during this time. Repair work itself was fine.
Date published: 2020-07-31
Rated 5 out of 5 by from Great place to go. I brought this last week and it is great. Love it.
Date published: 2020-07-29
Rated 5 out of 5 by from Cassette Fit Had to wait a while for a booking, but once booked in it was fitted quickly and the service was friendly.
Date published: 2020-07-29
Rated 1 out of 5 by from Awful communication My bike has been in the shop for repair for almost 2 weeks now. When I took it in, the issue and my contact details were not written down and so nothing happened to it until I called up a few days later. After a week I found out that the wrong parts were ordered. I was assured on multiple occasions that someone would call me back and nobody ever did. I still haven't got my bike back and I cant get hold of anyone in the store to find out what is going on with it. I get that people are busy and delays happen, so I wouldn't be nearly as annoyed if they had kept me informed. The price of repair seemed decent at the time, but I wish I'd spent a bit more on it now and taken it somewhere else if it would have meant getting my bike back sooner or having better customer service.
Date published: 2020-07-09
Rated 1 out of 5 by from ITs the company not the store. Ridiculous customer service by company central - store actually did its best. However, Made a click and collect order which was not made available for collection for days beyond the predicted time. Tried to use the website to talk to someone - ridiculous chat-bot that said "dont understand" to everything and an online chat option that simply crashed immediately it was launched. Finally tracked a real telephone number to be met with someone who first claimed the order was indeed ready and then when I pointed out the online tracker disagreeded put me on hold for 10 minutes before coming back to say it wasn't - offered to email the sotre to find out when it would be ready (as if they would know) but then said that they couldn't commit to any date the store gave - making the whole thing a bit pointless. Cancelled order - so wasted a couple of weeks NOT getting what I wanted and not have to pay extra online to get priority delivery elsewhere. Do not use this company. They don't deserve your custom. I'll certainly not use them again after this poor experience.
Date published: 2020-06-23
  • y_2020, m_8, d_5, h_16
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.10
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_60
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  • clientName_halfords-stores
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 8ms
  • reviews, product
Looking for Halfords Winterstoke (435) store? You'll find the address, postcode, phone number, map opening hours and store info on halfords.com.