Halfords Carlisle

Halfords Carlisle Unit 1, St. Nicholas Gate London Road Carlisle , CA1 2EA

Carlisle is rated 4.7 out of 5 by 115.
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Opening hours:
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 17:00
Store facilities
  • Free Parking

Reviews

Rated 5 out of 5 by from Dash cam I bought a nextbase dash cam and dashcam for the rear. I had Halford fit it It is perfect .I wish I got it ages ago
Date published: 2020-08-01
Rated 1 out of 5 by from Tryed to con me and lied Got a free visual check after a friend told me i needed a new dralior to confirm this needed brakes and gear service told definetly not dralior agreed yes get it done £20 once it was done a few days later i get a call it's all done but needed brakes and definetly a new chain as mine was worn and damaged the chance was brand new been 1week ago i challenged this the guy went immediately quiet as he'd been caught out trying to do work not needed. Collected bike after work handle bars loose for storage I'm guessing they wanted payment told them I'm testing it first as didn't trust them suprise same problem gears jumping told them not paying as it's still the same and they lied on the phone. The guy who i spoke to on the phone came over as he had done the work and told me need a new caset as the old chain had worn this one more lies they didn't have the correct size something was said about a 36and 38 ones bigger ones smaller I'm not fussed what they do as long as it works he agrees to do if for free as been caught out. 2hrs later i come to collect he's changed the casset put another new chain on and done something with the dralior it works spot on fantastic news he then desires to charge me for the chain and gear service £35 I'm not going to pay more than original quoted £20 explained this he tells me he take the chain off then that's fine i say crack on he says will not work tho i say well your not getting payed then only paying £20 if it stays as it is. Then the fun begins he shoves the bike towards me tells me to take it and get out aggressive and swearing i leave with my bike telling him he's brought it on himself lying and trying to change parts that were brand new he's fuming at this point I'm putting the bike in the van he comes out throws the old chain and gears all over the carpark by my van tells me he's not gonna have me call him a feath and a lyer I'm not fussed getting annoyed now i tell him i don't need the old parts so they can stay hear on the floor then he picks them all up dumps them in my van storms off shouting into the shop. I hope next time this fella trys to con someone and lie he will remember this situation shocking customer service to say the least safe to say I'll not be coming back and or reccomending others thanks tho bikes spot on and didn't cost me a penny in the end just took a bit of agro instead.
Date published: 2020-07-30
Rated 5 out of 5 by from Great customer service I visited the Carlisle store on 21/07/20 with a query about my son's pram tyre, I thought I may have a puncture... Mal served me and did a full check of the tyre and blew it up further. He was really helpful and went above and beyond to provide excellent service. I'd just like to say thank you and hope he is recognised for this. The store was well prepared for the Covid-19 regulations and well managed with signage directing customers where to go. I would definitely recommend this store and would return in future,
Date published: 2020-07-29
Rated 5 out of 5 by from Great service Ended up in the shop twice in one day. Both staff members were lovely and helpful. Very quickly resolved the issue with the inner tube.
Date published: 2020-07-24
Rated 5 out of 5 by from Very efficient I needed brake light bulbs replacing they were fitted in no time at all by a very pleasant assistant
Date published: 2020-07-21
  • y_2020, m_8, d_4, h_15
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.10
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_115
  • loc_en_GB, sid_STORE_826, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 100ms
  • reviews, product
Looking for Halfords Carlisle (826) store? You'll find the address, postcode, phone number, map opening hours and store info on halfords.com.