Halfords Brixton

Brixton is rated 4.6 out of 5 by 49.
  • y_2020, m_1, d_18, h_15
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  • loc_en_GB, sid_STORE_716, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
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Reviews

Rated 5 out of 5 by from Amazing Service I bought a headlamp bulb from the Brixton branch just before the Christmas break. As always from this store, the staff were amazingly helpful, friendly and polite. Chris needs a specific mention.
Date published: 2020-01-04
Rated 3 out of 5 by from Took a while to get bike build sorted I ordered the bike on line and the Brixton branch rang me to discuss when I wanted to collect the built bike. They didn't go into any specifics, and after the call I realised we hadn't discussed the brakes - I knew they'd need bringing in to fit my child's hands - when we visited the store before ordering online, the shop assistant had helpfully pointed this out. I rang the store back to request this, but rang so many times without anyone picking up. Eventually I got through to another department at the Brixton store, but they refused to take the instructions from me. When I went to collect the bike, I asked them then to change the brakes. I waited nearly an hour but the assistant said he couldn't find the right tool, and then said he was having trouble with one of the brakes, which concerned me, as its a pretty simple job. We agreed that I'd come back. Someone rang me a few days later and started to insinuate that I hadn't been in to collect the bike. I explained that this was not the case, and we agreed a new collection date. Eventually I got the bike, with brakes altered. I appreciate that it was Xmas and everyone was busy, but I think the customer service could be improved. The staff were ran off their feet when I first went to collect the bike - you should put more staff on at Xmas. I would still recommend Halfords as it is local and convenient.
Date published: 2020-01-03
Rated 5 out of 5 by from New bike. I buy new bike online and am so happy for this bike and then have one problem 2 days ago! I’m going to store support me everything!! I’m so happy about services online and store!! Thank so much for excellent services
Date published: 2020-01-02
Rated 5 out of 5 by from Batteries refit I went into the Brixton store and had the most kindest and warm experance from all three staff who attended to me, I felt great just being there when I spoke to the young man in the repair department, then to the beautiful young lady who served me on the till, everything was explained to me every step of the way, then to have the mechanic who was full of great and important knowledge, I left the store praying that everyone should take a leaf out of their book and empament it at all time. Halford you should be proud of your staff and tell them so
Date published: 2019-12-31
Rated 5 out of 5 by from Great customer service A very helpful young man went over and above when helping me get my car fit for winter. I left the store knowing that everything had been checked, and i got more than value for money, I got piece of mind.
Date published: 2019-12-31
  • y_2020, m_1, d_18, h_15
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.4
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_49
  • loc_en_GB, sid_STORE_716, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 26ms
  • REVIEWS, PRODUCT

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