Halfords Darlington

Darlington is rated 4.8 out of 5 by 26.
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Reviews

Rated 5 out of 5 by from Professional Team are a credit to Halfords. Recently went to Halfords looking to get front and rear Nextbase cameras fitted. Spoke to several members of the staff whilst we were trying to make up our minds and they were all friendly and helpful. Got booked in for hardwiring the cameras and all I can say is that the whole process was faultless. Job was done quickly and couldn’t even see how the wires had been hidden away. Nothing was too much trouble for our fitter and he took time to show us how everything worked. Thoroughly recommend this branch of Halfords and wouldn’t hesitate to recommend anyone to it.
Date published: 2019-07-16
Rated 5 out of 5 by from Great service Was great from start to finish payed online picked up the following day all fitted ready for my son to use
Date published: 2019-07-16
Rated 3 out of 5 by from Good but I feel for the staff Arrived at the store for my 3.30pm appointment to get the dashcam fitted but had to wait around until 3.50pm to get started. Once on the case, it was fitted quickly with no mess. Didn’t get my “live demonstration” and so had to work it all out myself. Not a real problem as I’m quite savvy with tech stuff. Went to pay for it and was stood at the till for 10 minutes whilst the assistant sorted out the voucher for the reduction in the price. I don’t blame any of the staff in the lack of service... it’s more of of a staffing problem! To few staff to deal with customer demand. Two customers walked whilst I was waiting. Managers.... you need to sort this out if you want to build your customers and increase revenue.
Date published: 2019-07-11
Rated 5 out of 5 by from Excellent service Windscreen wipers replace in an instant by very pleasant young man thanks
Date published: 2019-07-11
Rated 5 out of 5 by from Superb service. Took two bikes into Darlington store for repair. Michelle who was manning the desk asked Tony the repairman to assess the problems with both bikes. Despite being extremely busy Tony did that and because the repairs were relatively minor actually fixed the problems with both bikes in a matter of minutes. This meant I did not have to get the bikes booked in for repair, thus avoiding having to wait potentially 2 or 3 days, because of the number of bikes already waiting for repair, and saving me the difficulty of another journey to the store to pick the bikes up. Excellent service from Tony, hot on the heels of a similar rating for Michelle and Isiah on separate issues which must make the Darlington cycle team amongst the best in the country. Well done to them all
Date published: 2019-07-06
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