Halfords Durham

Durham is rated 3.4 out of 5 by 9.
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Reviews

Rated 1 out of 5 by from Not impressed! I bought the fixing feet and Thule bars to be fitted to my car. I requested these and two bike carriers to be attached to the roof bars. When I arrived to pick up the car I was told the bike carriers weren’t fitted because they didn't have the correct clamps to fit them. when I challenged this it was quickly identified they did! The bike carriers were fitted but incorrectly so the locking mechanism faced the wrong way! Not impressed!
Date published: 2019-05-16
Rated 5 out of 5 by from Excellent advice, customer service & product fit I needed a new roof box, one that was bigger than I had and more suited to the car, a Volvo V70. Peter, in the Durham store, spent a lot of time going over the options and brands, the sizes, security features and fittings, and worked with me over several visits to ensure I had all the information needed to make the right decision. He was patient, took time to understand what we needed as a family, and his product knowledge was excellent. During the various visits through to the ordering and fitting I was kept informed, and I liked the way that two new employees were placed with Peter so they could learn the ropes. Once installed, we left with a Thule Motion XT XXL, the biggest roof box you can currently get, and we’re very grateful for a fantastic service.
Date published: 2019-05-15
Rated 5 out of 5 by from Fantastic staff DAVID & ALEX Due to the fantastic service it was great to see staff available and waiting to help. I normally have to wait in Sunderland ages due to lack of staff. Because the the friendless of Halfords staff l return even though sometimes you have long wait times to very few staff available to serve they are always busy and only 1-2 serving at one time. Thank you David & Alex Anniston Durham store.
Date published: 2019-04-24
Rated 5 out of 5 by from Quick repair On the spot repair of break cable. Very efficient service
Date published: 2019-04-23
Rated 1 out of 5 by from LED reg plate bulbs. Dont buy these Bought LED reg plate bulbs. Look great BUT it say in description that there will be no error with these. As soon as I switch them on there is an error on my dash saying there reg plate bulbs are out. They are still on. Bad information by Halfords. I have an Audi TT
Date published: 2019-04-18
  • y_2019, m_5, d_20, h_14
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_GB, sid_STORE_550, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
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  • CLOUD, getReviews, 9ms
  • REVIEWS, PRODUCT

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