Halfords Trowbridge

Trowbridge is rated 4.7 out of 5 by 42.
  • y_2019, m_8, d_20, h_11
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  • loc_en_GB, sid_STORE_542, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
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Reviews

Rated 5 out of 5 by from Halfords fixed my brake light in no time at all!! Had a failed nearside brake light and a friend suggested I go to Halfords - didn't even know they did stuff like that. A member of staff - didn't get her name - at the Trowbridge branch replaced the bulb and brake light fixed in minutes. Really impressed - know where to go in future.
Date published: 2019-08-12
Rated 5 out of 5 by from Excellent Service!! My indicator bulb went so off to Halfords to get a new one - not a clue how to fit it!! The guys jumped straight to it and were so helpful in showing me where the bulb was and what to do next time. Very much appreciated and definitely recommended.
Date published: 2019-08-10
Rated 5 out of 5 by from Service plan and extra purchases I bought my new mountain bike 3 weeks ago and a week after buying it I decided to go for the service plan. I also wanted advice on bike chains and other accessories and the gentleman I spoke to whilst quite young (in my eyes anyway) was very knowledgable and very helpful. He also made sure I got the best possible deal and also refunded the cost of my bike helmet as I had bought it with the bike and I should have had it for free. Def service with a smile. Thanks Halfords you did not disappoint!
Date published: 2019-08-09
Rated 1 out of 5 by from Poor customer experience We bought a childs bike for our grandson. all in all the experience was a terrible one. Guy who served us when we ordered was blunt to the point of being rude. We were advised of the date of collection but no specific time so it meant 2 trips to collect. We paid an additional £10 to have our grandsons name on the bike. This wasn't on there when we collected so called the store. Again, no real desire to help us out and said they would call us back when the found out how to sort it out - Guess what - never received a call ! We had to go into the store and yet still nobody real wanted to help so we asked for our £10 back rather than have to deal with the store anymore. What an awful customer experience !! ....... I doubt this review will prompt any discussion within the store as the culture does not seen to be one of continuous improvement from what I can see.
Date published: 2019-08-07
Rated 5 out of 5 by from Super quick service Dropped into the shop needing a replacement headlight. Only had to wait a couple of minutes for someone to replace it and he also checked the rest of the lights. Very quick and easy.
Date published: 2019-08-05
  • y_2019, m_8, d_20, h_11
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_42
  • loc_en_GB, sid_STORE_542, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 16ms
  • REVIEWS, PRODUCT

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