What are refurbished products?

What does certified refurbished mean?

A certified refurbished product has been returned when a customer has either changed their mind or the product was used as a demonstration. The manufacturer then puts it through a rigorous refurbishing process and return it to saleable condition and repackaged. After a final quality check, the product is marked as certified refurbished and can be sold.

Will my device have any damage?

Every effort has been taken to restore products to saleable condition and has been refurbished to a high standard. Your product may still have very minor signs of cosmetic wear but if present this will be minimal.

Will my product come in it’s original packaging?

In most cases yes, although we cannot guarantee this. If not your product will arrive in suitable white packaging.

Why should I buy refurbished products?

Refurbished products offer the same great quality and functionality for less. You can also be reassured that the product has been checked and tested by the manufacturer before being sold to you, and you will be covered by the manufacturer’s refurbished warranty. If however your product has found to be faulty, you are covered by your 3 month manufacturer warranty from date of purchase.

Am I still covered by a warranty?

Nextbase refurbished products are backed by a 3 month manufacturer’s warranty.

What can I do if I have a problem with my product?

our product is supported with a 3 month warranty from date of purchase. Should you experience any difficulties in setup, use or feel you want to return the product please call our dedicated UK based customer support +44(0) 2920 866439. Lines are open 9am-5.30pm.