Delivery Information

Please note: The expected delivery time for your order will be communicated to you on the product page after entering your post code. This will then be confirmed at checkout and also in your confirmation email.

Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

* Excludes Web Exclusive lines. Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10-14 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

*Excludes Bulky items and Built bikes
(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

*Excludes Bulky items and Built bikes
(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

* Excludes Web Exclusive lines. Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10-14 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Order by 3PM
Tuesday to Saturday***

Items sent directly from the supplier (Some Web Exclusive items and Car Parts) need to be ordered by 3pm

*The delivery times for your order is shown during checkout.

*Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

*Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10-14 working days.

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

This applies to Boardman, Voodoo and selected Electric bike.

Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status.

Having built bikes delivered
Certain bikes can be delivered built; these will be delivered within 7-10 working days, bikes build is Monday to Friday only.

Where do you deliver to?
We can deliver your order to addresses in the UK, but unfortunately we're unable to deliver to non-UK destinations (such as the Republic of Ireland, Channel Islands, BFPO addresses and PO boxes) at this time.
Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take a bit longer to reach you.

General Delivery Information
We'll do everything we can to meet the delivery times above, but sometimes they may be affected by factors outside of our control and can't be guaranteed. We'll let you know if we become aware of an unexpected delay.
For further details, please see our full Terms & Conditions.

Returning Items That Contain Hazardous Materials
All products that contain substances which are flammable, pressurised, corrosive, damaging to the environment, irritant or harmful, are classified as "Hazardous items". These items are classified as dangerous goods in the EU. When transporting and handling these items specific guidelines must be followed. If you want to return such items to Halfords you must follow the guidelines set out below. Please use the returns instructions on your dispatch note and guidance below. If you’re returning a hazardous item from outside the UK, please contact our customer service team for information.

Packaging
Where possible, use the original packaging when sending back the product to us. This packaging already comes with the labelling and packaging formats that you need to apply. If your Halfords parcel was damaged please use new packaging to send the product back to us. To the new packaging please apply the additional labels included in your parcel. If you cannot locate your additional labels, copies can be downloaded using the links below. Please ensure you download and apply all the labels present on your original packaging.

Limithed Quantity label
Lithium Ion Battery label