Delivery Information

Order by 8PM
Monday to Friday***

*Orders placed on Saturday and Sunday will be delivered on Tuesday
(Please allow an extra two working days for bank holidays)

*Excludes Bulky items and Built bikes
(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

* Excludes Web Exclusive lines. Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Order by 8PM
Monday to Friday***

*Orders placed on Saturday and Sunday will be delivered on Tuesday
(Please allow an extra two working days for bank holidays)

*Excludes Bulky items and Built bikes
(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

* Excludes Web Exclusive lines. Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Order by 7PM
Monday to Friday***

*Orders placed on Saturday and Sunday will be delivered on Tuesday
(Please allow an extra two working days for bank holidays)

*Excludes Bulky items and Built bikes
(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

Order by 4PM
Monday to Saturday***

(Please provide a mobile phone number and/or email during the checkout process so we are able to notify you of your delivery status)

Order by 3PM
Tuesday to Saturday***

Items sent directly from the supplier (Some Web Exclusive items and Car Parts) need to be ordered by 3pm

*The delivery times for your order is shown during checkout.

*Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Order by 3PM
Tuesday to Saturday***

Items sent directly from the supplier (Some Web Exclusive items and Car Parts) need to be ordered by 3pm

*The delivery times for your order is shown during checkout.

*Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Order by 3PM
Tuesday to Saturday***

Items sent directly from the supplier (Some Web Exclusive items and Car Parts) need to be ordered by 3pm

*The delivery times for your order is shown during checkout.

*Items sent directly from the supplier (Some Web Exclusive items and car parts) can take up to 10 days. Your expected delivery or collection date will be communicated at checkout and on your confirmation email.

Having built bikes delivered
Certain bikes can be delivered built; these will be delivered within 7 working days, bikes build is Monday to Friday only.

Where do you deliver to?
We can deliver your order to addresses in the UK, but unfortunately we're unable to deliver to non-UK destinations (such as the Republic of Ireland, Channel Islands, BFPO addresses and PO boxes) at this time.
Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take a bit longer to reach you.

General Delivery Information
We'll do everything we can to meet the delivery times above, but sometimes they may be affected by factors outside of our control and can't be guaranteed. We'll let you know if we become aware of an unexpected delay.
For further details, please see our full Terms & Conditions.

Returning Items That Contain Hazardous Materials
All products that contain substances which are flammable, pressurised, corrosive, damaging to the environment, irritant or harmful, are classified as "Hazardous items". These items are classified as dangerous goods in the EU. When transporting and handling these items specific guidelines must be followed. If you want to return such items to Halfords you must follow the guidelines set out below.
Please use the returns instructions on your dispatch note and guidance below. If you?re returning a hazardous item from outside the UK, please contact our customer service team for information.

Packaging
Where possible, use the original packaging when sending back the product to us. This packaging already comes with the labelling and packaging formats that you need to apply. If your Halfords parcel was damaged please use new packaging to send the product back to us. To the new packaging please apply the additional labels included in your parcel. If you cannot locate your additional labels, copies can be downloaded using the links below. Please ensure you download and apply all the labels present on your original packaging.

Limithed Quantity label
Lithium Ion Battery label
Class 9 label

For items which contain batteries, including lithium batteries, make sure the package is strong and rigid. Secure the equipment against movement within the outer packaging and against accidental activation. Make sure any containers with liquids, aerosols or other substances prone to spillage are tightly closed and packed within a leak proof plastic bag. Place the containers upright in the box and put the filling material around the product to fill any empty spaces in the box. Newspaper can be used if original filling materials have been disposed of.
If you're returning multiple hazardous items, you must only return one item per parcel to ensure compliance.

Damaged Hazardous Items
If you receive a damaged hazardous item, please don't use it, and follow the instructions on the product. Damaged hazardous items, including damaged lithium batteries, are NOT returnable and should be disposed of in a recycling centre. If the item you want to return contains damaged lithium batteries please detach them from the item before returning. The item without the battery can then be returned. If the damaged battery can't be detached or if the item itself is a damaged lithium battery; please contact our customer service team for advice.