Halfords Sutton

Sutton is rated 4.4 out of 5 by 34.
  • y_2019, m_8, d_20, h_11
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Reviews

Rated 1 out of 5 by from Appalling service today- I want to wretch how bad If zero stars were available I would give that. I went in with my bike today because in Late June a gear cable was replaced for over £24.48 cost. It was not connected properly to my bike. He said no one was there to help to fix it as they had just left Halfords and he asked why l had not come sooner even though I had credit card statement proof. He would not accept responsibility for it being broken saying I must bring it after week and I he Implied I had broken the new cable . Separately, my pedal fell off today. He did have the correct Allen key Crank bolt for £3.00 to reattach it. He said he would fit it for £5.00. I said can I borrow the allen key and he said he is not allowed to lend any tools to me. I asked how much for gear cable and he said £7.00. I left fuming. I walked without the pedal fixed up to Pearsons in Sutton. They tightened my pedal for free and sold me gear cable for £3.00. I will work to connect the cable with a friend without cost and not £24.48. The service and people skills of the Halfords bikeshop was one of the worst I have ever experienced in any bicycle repair place. The assistant needs retraining to make a customer feel valued.
Date published: 2019-08-15
Rated 5 out of 5 by from Speedy service I noticed I needed a new brake light and it was fitted for me in minutes and for a very reasonable price
Date published: 2019-08-15
Rated 4 out of 5 by from Insert humbs up here Has been perfectly functional since my purchase last week, I’m very pleased.
Date published: 2019-08-13
Rated 5 out of 5 by from Great job! I had to replace an inner tube from a bicycle wheel and the guy at the shop did it in 2-3 minutes. Really pleased with the job as I wouldn't be able to do it.
Date published: 2019-08-13
Rated 5 out of 5 by from Outstanding Customer Service The lady in Sutton who fitted my bulbs & did a summer check was as proficient as a mechanic and so patient and helpful.
Date published: 2019-08-07
  • y_2019, m_8, d_20, h_11
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_34
  • loc_en_GB, sid_STORE_740, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 29ms
  • REVIEWS, PRODUCT

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