Halfords Soton Winchr Rd

Soton Winchr Rd is rated 2.3 out of 5 by 3.
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Reviews

Rated 5 out of 5 by from Great service Quick service value for money in store local dropped of bike late afternoon all done early next day brilliant service
Date published: 2019-04-09
Rated 1 out of 5 by from Apollo Fail I purchased a red mens Apollo Phase bike and after just over a week, whilst riding across a busy junction with a double decker bus behind me, my whole pedal bracket failed and came loose. This unexpected malfunction forced me to wobble and nearly fall off into the path of the bus, potentially being a fatal collision. I was very lucky to somehow force my bike over to fall on the pavement and that the bus driver saw the incident unfold. I walked with my bike and took it back into Halfords on Winchester Road. Whilst the bike department agreed to, quite rightly, fix the bike under warranty, I got the distinct impression that they failed to understand the magnitude and potentially fatal consequences of the whole issue. I put my faith and trust in Halfords and this quite simply should not have happened. Although I have my bike back, I now ride with a degree of unease, caution and trepidation that the bike might majorly fail again. My focus should be always on the road ahead and conditions around me, not whether or not I can trust my bike to remain in one piece or not to fall apart. The service was ok and the repair quick but the product and lack of empathy has been disappointing and has fallen well below Halfords high standards.
Date published: 2019-04-06
Rated 1 out of 5 by from B Not happy. Missed out crucial problem I originally went in with
Date published: 2019-04-04
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