Garage Chain of the Year Award

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Garage Chain of the Year Award

We are thrilled to announce that Halfords Autocentre has been voted Garage Chain of the Year 2019* - thank you for voting for us!

As a business, we've worked really hard to ensure that every customer receives the highest standards of service. We are delighted that our efforts have been recognised by the judges.

With a heritage that spans more than three decades, across a growing network of over 300 Autocentres nationwide, we are very proud of our colleagues who work tirelessly to ensure our customers experience a friendly, expert service.

Our Commitment to Quality

Whether you visit us for an MOT, Service, Tyres or Repair work, our IMI accredited technicians carry out mandatory checks, to ensure work is completed to the highest of standards. We conduct a mystery shopping service and random checks on our technicians' work are carried out a minimum, once a week. We've also trained our leadership team to carry out spot checks on completed work.

We've invested heavily in training and skills

Halfords Autocentre is an IMI (Institute of the Motor Industry) Approved Training Centre and Recognised Training Employer.

We've recognised that there is a national shortage of qualified mechanics and a big skills gap in the industry - as a result, we've heavily invested in apprenticeships. We have four academies and our apprentice numbers are growing year on year. After two years on the scheme, our apprentice's will become fully qualified Level 3 Technicians and work full time on cars, in our autocentres.

To help future proof the industry, we've also invested in Hybrid Electric Vehicle trained technicians. With over 350 hybrid-trained technicians in our garages, we are leading the way in helping the industry upskill, in response to rapidly changing car technology.

We're rated 4/5 stars on TrustPilot

We genuinely care about you.

Rated 'Great' on TrustPilot, our feedback reflects the hard work we put into customer satisfaction. We love hearing about your visit with us and understanding ways in which we can improve our services.

Halfords Mobile Expert

With currently eight Mercedes Sprinter vans covering the West Midlands, South East, South Manchester and Cheshire, Halfords Mobile Expert is a mobile fitting service which fits, repairs and services, wherever you are, at a time and place that suits. With the latest technology and equipment on the roads, our Halfords Mobile Expert's bring trust and specialist knowledge from our Autocentres and Halfords stores, to you.

*As voted for in the 2019 CAT Magazine awards - the leading business magazine aimed at the UK automotive aftermarket.