COVID-19 UPDATE

We are committed to keeping you safe

Here are some great ways that you can shop with us:

Free fast track
Free next day delivery over £20*selected items
Click and Collect
Click and Collect from 1 hour
We'll come to you
We'll come to youwith Halfords Mobile Expert

Last updated: Friday 25th February 2022

We remain committed to keeping you moving with the support of our stores, garages, and mobile expert service. The health and wellbeing of our customers and colleagues remains a top priority and we continually review our safety measures to keep everyone safe.

Halfords Stores

In Scotland and Wales, it is mandatory for all customers to wear a face covering when entering our stores. (This excludes customers who have a medical exemption in line with government guidelines).

In England and Northern Ireland, we ask that customers continue to wear a face covering when entering our stores to keep both our colleagues and other customers safe. (This excludes customers who have a medical exemption in line with government guidelines).

We also ask that in all our stores, customers remain socially distanced from other customers and our colleagues as per the government guidance in the area.

Interior Fitting

Interior fitting safety measures

See how interior fitting services will take place in our stores.

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We continue to safely carry out fitting services inside customer vehicles.

Our interior vehicle sanitiser, which is approved to EN 14476 or ASTM E1053 standard, is used to sterilise the car before a colleague carries out the service, helping keep the customer and colleague safe.

Due to safety reasons, we are currently only able to carry out interior car fitting on vehicles that have an air re-circulation system. This includes air conditioning systems, heaters, or air vents. If you are unsure whether your vehicle meets this criteria, please speak to one of our experts.

Halfords Garages

In Scotland and Wales, it is mandatory for all customers to wear a face covering when entering our garages. (This excludes customers who have a medical exemption in line with government guidelines).

In England, we ask that customers continue to wear a face covering when entering our garages to keep both our colleagues and other customers safe. (This excludes customers who have a medical exemption in line with government guidelines).

In all our garages, In all our garages, we politely request that you do not remain on site whilst work is carried out on your vehicle. Social distancing is also still in place, and we are limiting the number of customers in our receptions at any one time.

Mobile Vans

Our mobile expert service brings safe, contactless service to your home or work.

Our technicians will wear disposable gloves and protection for each job and all our vans are cleaned at the end of each shift, keeping everyone safe.

On the day of your appointment, ensure that your car is in an accessible location.

Place your keys in a safe place that our technician can access. If you book a tyre related service, please make sure your locking wheel is available for our technician to use.

The mobile technician will call you on the way to the fitting to confirm.

To keep our colleagues and customers safe, we will be ensuring that we maintain social distancing as per the government guidance for the area.

COVID-19 FAQs

Yes, our Halfords retail stores remain open across the country.

To see the opening hours of our stores near you please Click here – these stores may change over time as we are committed to only operating where it is safe for colleagues and customers. Don’t forget, we’re open 24/7 online at www.halfords.com where you can order for delivery straight to you.

Yes, our Autocentre garages and mobile experts remain open across the country.

To see the opening hours of our garages near you please Click here – these garages may change over time as we are committed to only operating where it is safe for colleagues and customers.

Our mobile expert service will bring you a safe and contactless service to your home or work.

In Scotland and Wales, it is mandatory for all customers to wear a face covering when entering our stores or garages. (This excludes customers who have a medical exemption in line with government guidelines).

In England and Northern Ireland, we ask that customers continue to wear a face covering when entering our stores to keep both our colleagues and other customers safe. (This excludes customers who have a medical exemption in line with government guidelines).

There are a number of ways you will be able to use our services or buy our products:

Products:

  1. You can order online on halfords.com 24/7 and have your order delivered to you
  2. You can order online on halfords.com 24/7 and arrange for your order to be delivered to a local store
  3. You can visit a local store and ask the colleague to direct you to the product you are looking for.

Services:

  1. You can book a service online on halfords.com 24/7 at your local garage or shop and then visit there to have the service completed
  2. Some services are offered on demand (e.g. bulb fitting) – for these services you can visit a store and the colleague will complete the service at your car for you
  3. Some services are offered via our mobile servicing services

To find out how best to book the service you need please visit the halfords.com website – this will also contain updated information about store and garage opening hours.

Ways to shop with us

There are a number of ways in which you can continue to shop at our stores and garages, and if you can’t come to us, we can come to you.

We offer:
  • Over 400 retail stores
  • Over 600 garages
  • Over 230 mobile expert vans that will come to you
  • Halfords.com open 24/7

Free Next Day Delivery over £20

Free Next Day Delivery over £20*

To support our customers we are also offering Free Next Day Delivery over £20* selected items.

Free fast track click and collect service

Click and Collect From 1 Hour

When shopping on our site you will have the option to click and collect into our stores from 1 hour* after placing your order.

*This service will be subject to product/store availability.

We’ll come to you with Halfords Mobile Expert

We’ll come to you with Halfords Mobile Expert

Our Halfords Mobile Expert vans bring safe, contactless services to you at home or at work. We’ll come to you for tyre fitting, battery replacement and many other great services

Buy a built bike and reserve a collection slot that suits you

Buy a built bike and reserve a collection slot that suits you

When you choose to click and collect your bike, we will ask you to select a collection time slot that suits you. When you arrive at the store one of our colleagues will ensure that your bike is perfectly set up for you and ready to ride.

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