Halfords Bournemouth

Bournemouth is rated 4.7 out of 5 by 65.
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Reviews

Rated 5 out of 5 by from Great area In bought a new bike and the staff have beeen amazing so far so helpful with wag is wat and what size is right for me
Date published: 2019-10-27
Rated 5 out of 5 by from Great range of bulbs Quickly fitted the bulb despite weather conditions with a somewhat cheerful smile
Date published: 2019-10-18
Rated 5 out of 5 by from Such great service I only popped in to get an idea of fitting cost and view your stock of dash cams. I was assisted by an engineer who swiftly took me through the system. one and a half hours later I left with a front and rear dash cam fitted. Exit happy customer
Date published: 2019-10-15
Rated 5 out of 5 by from Spot on Great product, reasonable price and quick fitting by the halfords team in Bournemouth
Date published: 2019-10-15
Rated 5 out of 5 by from Fantastic Service I came in with a few question about accessories for my bike. The young man was very helpful, knowledgeable,polite and even helped me to add the accessories.
Date published: 2019-10-13
Rated 5 out of 5 by from Friendly staff Very helpful making sure everything was correct for me to ride.
Date published: 2019-10-10
Rated 2 out of 5 by from Good start, poor finish I doubt my review will ever be published but here goes. After some initial umming and r'ing they agreed to to fit my audio unit which was great. Then I went back to ask them to fit a speaker which i had bought else where it is specialist it is for an old classic car. to Connect to their audio which they supplied. They simply refused, without even looking. They also refused when fitting the audio unit to run an a "live" feed to the electric aerial.
Date published: 2019-10-06
Rated 5 out of 5 by from Service I was very impressed with the service I got with the battery and the speed in wich the new one was fitted.
Date published: 2019-10-05
Rated 5 out of 5 by from Quick service I was due my MOT (last week) and my rear wiper blade was broken. I have never exchange anything like this before. I went to the counter and the lady at the customer service desk gave me exact directions where to find and made sure I picked the right blade. Within 2 minutes her colleague showed up to fit it for me. He showed me how to do it and did a extra check of my lights and indicators. I was expecting to spend £20 + however the blade was only £10 + £3 for fitting which is a great deal!
Date published: 2019-10-05
Rated 5 out of 5 by from Great service I had to have my battery replaced and it was done very quickly and professionally
Date published: 2019-10-03
Rated 5 out of 5 by from Excellent customer service and care Attended the shop to have a rear side light replaced. Spoke with staff member, who located the bulb required, and proceeded to fit the bulb for me. Whilst doing so, we talked about importance of having all lights working, as he had spoken with other customers who had been pulled by the police because of it. I was unaware of this fact, so was nice of him to educate me on this. Great customer service. Will recommend.
Date published: 2019-10-03
Rated 5 out of 5 by from Great service and knowledgable about bikes I bought a bike thru the cycle to work scheme and the staff were very helpful. A good bike (Boardman hybrid) at a good price. No queue or waiting at shop.
Date published: 2019-09-29
Rated 5 out of 5 by from Really friendly and speedy I had been putting off getting my break light bulb replaced for ages because I thought it would take ages. I was out in ten minutes and the colleague who helped me knew exactly what he was doing and was super friendly too.
Date published: 2019-09-29
Rated 5 out of 5 by from Gear Hanger Replacement People are very quick to complain about things when wrong and I suspect slow to recognise when things are right. So, a short email to commend you and your team on the excellent level of service is more than deserved. Professional, knowledgeable and more than helpful Well Done! and Thank You!
Date published: 2019-09-26
Rated 5 out of 5 by from Great service Fitted bulb quickly and professionally - great service
Date published: 2019-09-09
Rated 5 out of 5 by from Great service Having exclusively used my new electric bike for a week for all my travel, I am stupidly impressed with its consistent performance! The staff at the Holdenhurst Road, Bournemouth branch were equally fantastic. Dan, who sold me the bike, was full of all the information I wanted to find out and was very thorough with the bike purchase and the extra cover I purchased alongside it. Sadly, during one outing, the metal plate on the front wheel that connects with a magnet on the back wheel to magnetically hold the bike closed when folded, vibrated loose and was lost. I rang the Exmouth branch of Halfords and explained the situation, found the part in question and ordered me a new one. Wonderful service.
Date published: 2019-09-08
Rated 5 out of 5 by from Great service I needed windscreen wipers for a 14 yr old MG - and a Euro travel pack. The young staff at Bournemouth were friendly and helpful, and gave me extra advice for the countries I would be travelling through, and fitted the wipers in a flash.
Date published: 2019-09-06
Rated 5 out of 5 by from Quick service Time was tight and staff understood this and helped me asap
Date published: 2019-08-24
Rated 5 out of 5 by from helpful fitting of wiper blade Helpful and efficient staff.Swift fitting and good value.
Date published: 2019-08-23
Rated 5 out of 5 by from Excellent services We bought a bike for my boy for going to school with 1 year service..
Date published: 2019-08-22
Rated 5 out of 5 by from Very good service Carrera I bought a bike a month ago and I am very happy
Date published: 2019-08-19
Rated 4 out of 5 by from Fitted ok It took some time for them to figure out how to clamp it down, but in the end it was done properly. Just needed a little push.
Date published: 2019-08-17
Rated 5 out of 5 by from Car checking I checked my car and my Son bicycle with Bournemouth Hal ford , it was perfect service.
Date published: 2019-08-16
Rated 5 out of 5 by from New bike Bought my new bike last week and couldn’t be happier. Staff very friendly and Ron in the Bournemouth store helped me find accessories and also fitted for me. Great service.
Date published: 2019-08-14
Rated 2 out of 5 by from Ok Bought a bike for my son. Whilst there I saw one for me and asked what was the size of the frame of the one that was on the shop floor as it was a bit too small for me. Was told the size and said that I was going to order it online as I could get a better discount AND cashback. It later transpired that I was told the wrong size of frame for the bike that was on the shop floor which meant the wrong size frame (next size up) was ordered! :( This ten need to be re-ordered causing an unnecessary delay and wasted journey!!!
Date published: 2019-08-14
Rated 5 out of 5 by from Wonderful service Staff were very helpful and they were very quick to fit.
Date published: 2019-08-13
Rated 5 out of 5 by from Kenwood Stereo I bought this stereo about 3 weeks ago and the customer service was absolutely brilliant after the initial set up we6bt wrong twice but neverless was kept in the loop throughout and the end result extremely happy
Date published: 2019-08-10
Rated 4 out of 5 by from Great bike Bought Boardman Pro 29er a year ago and it is great
Date published: 2019-08-08
Rated 4 out of 5 by from Friendly I had my bike serviced a week ago and they did everything I asked for. They are very busy so calling doesn't really work and be ready to wait for help. However once you receive help they are nice and friendly.
Date published: 2019-08-03
Rated 5 out of 5 by from The great service you expect from Halfords No appointment, no waiting lighting replacement and check. Your staff friendly efficient and knew their job. Mine is an old vehicle and that was no problem to your engineer. Could not have been better.
Date published: 2019-07-29
  • y_2019, m_11, d_19, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.3-b1
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_65
  • loc_en_GB, sid_STORE_441, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_halfords-stores
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