Contact Halfords Retail Customer Service Team



Our dedicated Retail Store Customer Service Team is committed to supporting you and are standing by 7 days a week to assist you with any query or concern you may have.

Before getting in touch, we might already have the answer you are looking for, so be sure to check out our FAQs to find details on common queries our customers contact us about.

The quickest way to reach us is through live chat.
Live chat lines are open from:
Monday – Sunday: 08:00 - 22:00

You can also reach us on 0330 135 9779
Our phone lines are open from:
Monday - Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 17:00

*If you are unhappy with the regulated products we introduce or the service you have received when using one of our regulated products please go to the link to see our FCA Regulated Products Complaints Procedure.