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<h2 class="text-dark">Frequently asked questions</h2>
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<label for="q0"> <h3> <strong>Q.</strong> Are electric scooters waterproof?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">A manufacturer will test and provide an eScooter with a rating based on its waterproofness, so it is important to check the specification of your scooter as these will vary.
Each of these IP ratings will be between 0 and 9. The higher the number, the more waterproof it is. A level of 5 or 6 should provide protection from puddles, splashes and light rain.
It is also important to be aware of your warranty, as many manufacturers will advise riders not to use their scooter in the rain, which could void your warranty if you go against recommendations.</div>
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<label for="q1"> <h3> <strong>Q.</strong> How fast do electric scooters go?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">Your average e-scooter is typically capable of speeds around 25km/h or 15.5mph. Most countries limit e-scooters to a maximum speed of 25km/h or 15.5mph. In the UK rental scooters have this same speed limit, although operators can choose to set a lower limit.
Halfords only sells electric scooters with a maximum speed of up to 25km/h or 15.5mph.
Always check your manufacturers terms and conditions, as well as the current laws, when buying.</div>
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<label for="q2"> <h3> <strong>Q.</strong> Can electric scooters go uphill?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">Yes, electric scooters can travel uphill, but there are some things you need to know before hitting the hills.
When travelling uphill, the motor will need to work harder, which will drain the battery more quickly. You’ll also find travelling uphill is slower, too.
If you are planning on taking your e-scooter uphill, then invest in one with a powerful motor for the best performance, for example Carrera scooters are built with excellent hill climbing ability. Be sure to keep it charged up!</div>
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<label for="q3"> <h3> <strong>Q.</strong> Can you push electric scooters?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">Electric scooters are designed to be used with the battery-powered electric motor. If you push your electric scooter, you could damage the motor, so we’d recommend that you fold it up and walk to your destination if you need to. Every scooter is equipped with a battery level indicator so you can plan ahead to charge if you’re running low.</div>
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<label for="q4"> <h3> <strong>Q.</strong> How long do electric scooters last?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">The total distance you can travel on an e-scooter is measured in its range.
Basic scooters will provide up to 10 miles of propelling power. But more advanced (and expensive) models from brands such as Xiaomi and Carrera, can travel much further.
Often scooters will advertise their maximum range but this should only be used as a comparison, as it describes the maximum possible the scooter can travel in it’s slowest mode in ideal conditions.
Many factors can influence the range you will achieve on a full charge including rider weight, incline/hills, ambient temperature, wind resistance. We therefore include a typical range which will provides a more realistic estimate based on an average weight rider travelling in typical conditions.
Please note that maximum ranges stated are tested in optimal conditions.</div>
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<label for="q5"> <h3> <strong>Q.</strong> How do electric scooters work?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">Electric scooters are fitted with small electric motors that are powered by a rechargeable battery. First you need to turn your eScooter on and if your scooter has a display, select from the ride modes available.
Depending on your eScooter, you may be required to kick off, with certain scooters needing you to reach a speed of 3mph before the motor will engage. You may also need to assist the eScooter by kicking when moving up steeper hills or across rough terrain.</div>
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<label for="q6"> <h3> <strong>Q.</strong> Are electric scooters legal in the UK?<i></i></h3> </label>
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<div class="keepVueWhiteSpace pt-10">Yes, electric scooters are legal to own in the UK. However, there are lots of restrictions surrounding where they can be used.
It's currently illegal to ride a privately owned e-scooter on a public road, pavement, cycle lane or bridleway. Privately owned e-scooters can only be ridden on private land with the permission on the landowner.
The UK government are running trials of rental operations through 2020-2022, in selected major cities. These pilot programs could potentially pave the way to a version of the UK in which e-scooters are generally legal for use on roads and cycle lanes, carefully regulated to promote safety, and socially accepted as a sustainable means of transport.
Private electric scooters are now set to be legalised for use on public roads across the UK, under the upcoming Transport Bill introduced at the Queen's speech on 10th May. This means that over the course of the year ahead, UK government will work through the details of the regulations that will enable the legislation of e-scooters.</div>
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