Halfords Croydon Purley Way

Croydon Purley Way is rated 4.4 out of 5 by 43.
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Reviews

Rated 5 out of 5 by from Excellent service Speedy knowledgeable and very friendly but proffered service from the bikes team and the store manager.
Date published: 2019-09-01
Rated 3 out of 5 by from Good customer service I bought motor oil and been charged £5.00 for help to top up
Date published: 2019-08-27
Rated 5 out of 5 by from Excellent Service Made telephone enquiries re battery. The young woman who answered my call had excellent product knowledge and was welcoming and had very good telephone manner. The Fitter helped me select the correct battery and fitted it very quickly. He interacted with us and was very professional and efficient.
Date published: 2019-08-26
Rated 5 out of 5 by from Fitting of bulbs Quick and efficient service just when I needed them done. No waiting around. Friendly and competent staff
Date published: 2019-08-19
Rated 5 out of 5 by from Excellent service Bought last week. Swift, efficient service and good value.
Date published: 2019-08-15
Rated 5 out of 5 by from Thule Motion XT XL Roof box and wing bars Great product very happy low wind resistance. Great staff at the Purley Way branch couldn’t do enough to help
Date published: 2019-08-05
Rated 4 out of 5 by from Fitting of rear mounted bike carrier I bought this last week and got a good service. The staff were very patient, giving guidance on selecting a suitable bike carrier and securing it safely to the car.
Date published: 2019-08-04
Rated 5 out of 5 by from Wonderful team!! I bought this about two weeks ago and the staff was amazing. The service team was so professional and even teached me how to do it myself if i want. Marvellous staff i must say. All the best Halfords and keep up the good work!!
Date published: 2019-07-30
Rated 1 out of 5 by from Deserves a negative 10 ! I purchased this from Halfords Croydon Purley Way, and paid for it to be fitted. Before fitting I told the Halfords staff make and model of the car Audi A6 estate, on which it was to be fitted. It then transpired that an extra number plate would be needed (after it was fitted making the actual ‘fitting’ null and void) As you need proof of ownership to get extra number plate I had to go back ....having taken the the ruddy thing off the car as it wasn’t legal. Returning and purchasing extra number plate we fitted the bike carrier on and guess what it still obscures the new number plate and isn’t fit for purpose so back I go again. Total fiasco would never trust Halfords again....watch this space to see if I get full refund as not fit for purpose.
Date published: 2019-07-29
Rated 1 out of 5 by from Buying battery I went to purley way store on a tuesday told them i want s battery for my fotd galaxy with aouto start told dont have battery. The following saturday i called into the croydon service centre and told Purley way did ha e the battary o required and from there records had one in store for over two weeks i then wemt back to the store with all the detail Got to store again told we dont have the battary then showed themthe details given me by service center i had already seen the battary on the shelf . They did then agree to change it for me its not straight forward but onlt took 30 mins max and i paid the higher rate for fixing. Could not recommend you as poor service
Date published: 2019-07-21
Rated 5 out of 5 by from Great service as always Been in this morning to have my late brothers cycle checked out. The young lady who served me was as always very accommodating and so pleasant. Its just so refreshing to have someone like this and so willing to serve you with a smile. A very valuable member of staff. Thank you
Date published: 2019-07-18
Rated 5 out of 5 by from Great service Bought a carrera crossfire2 with 1 year service plan which I found to be a great cost effectibe product to keep the bike safe and tuned
Date published: 2019-07-08
Rated 5 out of 5 by from Fantastic service. I'm so glad I went to Halfords to have my ad blue topped up.
Date published: 2019-07-01
Rated 5 out of 5 by from Perfect first bike I bought this bike for my daughters birthday and it’s been great! Great because she will grow into in and she loves the fact she can add accessories and make it her own.
Date published: 2019-06-28
Rated 5 out of 5 by from Installation of brake bulb I am rather disappointed as I have sent back a comprehensive review via my e-receipt. Where has it gone? My experience was superb particularly the gentleman who replaced my bulb. A delightful man, customer friendly, helpful & efficient. Unfortunately did not ask his name. Please convey my comment.
Date published: 2019-06-25
Rated 4 out of 5 by from Quick service Bulb purchased and fitted quickly. Excellent service.
Date published: 2019-06-22
Rated 5 out of 5 by from Wheel true Did not know my wheel was not true so will pleased to know that they looked
Date published: 2019-06-22
Rated 5 out of 5 by from Helpful quick service They changed my side light and then gave my car a free check and helped me then change my wiper blades
Date published: 2019-06-20
Rated 5 out of 5 by from Excellent service Racquel was great. Very knowledgable. Very tidy. Great result. Thank you
Date published: 2019-06-16
Rated 5 out of 5 by from Excellent! Ordered it a couple of weeks ago, the service from ordering to fitting was excellent. Very knowledgeable staff and the fitting was done with ease. The Bluetooth works really well.
Date published: 2019-06-15
Rated 5 out of 5 by from Bulb change Experienced staff quick and helpful for a reasonable price
Date published: 2019-06-12
Rated 5 out of 5 by from Excellent service Had 2 windscreen wipers changed the oil, lights, fluids checks with a very knowledgable young lady
Date published: 2019-06-10
Rated 5 out of 5 by from Efficient Friendly Service I went in to get a puncture fixed and they did a great job as well as checking my sons' bike over. They were very friendly and efficient. I couldn't ask for better service.
Date published: 2019-06-10
Rated 5 out of 5 by from Bikes We bought 4 bikes from here and Vicki was great. Good service, pleasant and accommodating. Thanks
Date published: 2019-06-06
Rated 2 out of 5 by from Bulb fitting service Review!! I needed some new car bulbs urgently as 3 had blown at the same time. The bulbs were reasonable at £8 (multi packs) but when 3 were fitted by the service at halfords, I was charged £5 per bulb fitted!!! So for 3 bulb changes I was charged £15 to fit!!!! Considering it was a simple 2 minute job for the guy working in halfords, I found it incredibly extortionate and inappropriately expensive!!! If I was clever I should have seen how he got one and done the other myself. Not cool!
Date published: 2019-06-05
Rated 4 out of 5 by from Good Customer Service! Good Customer Service - Unfortunately, the Batteries in store were too small, which resulted in Me having to get a Refund.
Date published: 2019-06-05
Rated 5 out of 5 by from Great customer service and fitted it well Needed an adaptor for a radio and they knew which one for my car straight away and were able to fit it well for me!
Date published: 2019-05-29
Rated 5 out of 5 by from No waiting, fast and professional. Needed a bulb fitted done in the blink of an eye, and without the " garage" cost.
Date published: 2019-05-16
Rated 5 out of 5 by from Amazing bycicles and brilliant staff I bought my folding bike a week ago, amazing quality of product and fit very well. I am so impressed. And the staff member, so helpful and patient with me, very friendly and helpful, professional service.
Date published: 2019-05-15
Rated 5 out of 5 by from Over and above the call of duty I brought the car in to repair a chip in the windscreen - was attended to by a lovely knowledgeable young lady Raquel who repaired the chip and filled several others she found - she also topped up windscreen wash, checked oil and battery - really good service
Date published: 2019-05-10
  • y_2019, m_9, d_13, h_5
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