About Bike Rack Company
Innovative Bike Storage Solutions ? Bike Racks for the Home and the Car We provide both secure and functional bike storage for the home, office and public areas. Large range from standardized to bespoke ? practical bike stands to cycle shelters, lockers, home bike parking and storage. High quality bike racks and innovative bike storage solutions to suit every budget.
RETURNS POLICY i. All damages and breakages must be reported to us within 3 days of receipt. Please email us stating: ? your name ? telephone number ? order number ? date of purchase ? item ? reason for the return ? whether a replacement or refund is required ii. The product must be returned to us within 30 days of receipt and once received we will issue a full refund or replace the items within the next 10 working days. iii. Please note that all returned goods must be in their original condition and packaging, unless the item(s) are faulty or defective. iv. Please return all items to the shipping address that will be included with your order Please be aware that you need to email us before returning any unwanted or faulty items. If you do not contact us before you send the item out then we shall not be able to process your return. v. In case of a return, the customer is required to pay for postage of the item as well as the cost of re-stocking the item. Items Lost When Returning Please note that we do not hold any responsibility for any parcels that are lost when returned to us. We recommend sending the package to ensure by special or recorded delivery. Refunds And Replacements Refunds for items returned to us within the 30 days of receipt of your order will be processed within 10 working days.