Customer Data

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After you have shopped with us, we may contact you by email to ask you to complete a survey based on your shopping experience or to complete a product review. Under data protection law, we have classified this type of activity as legitimate, as it enables customers to provide feedback and resolve queries in as non-intrusive a manner as possible.

Please note that your details will not be shared with a third party unless you actively choose to complete the survey or review. If you have any concerns relating to the use of your data, you can email dataprotectionofficer@halfords.co.uk

The Consumer Contract is a set of regulations designed to protect customers who buy an item without seeing it - for example if ordered online or phone. It entitles you to a longer period of time to return the goods amongst other things.

A website cookie is a very small text file that can be stored on your computer when you visit a web page. Cookies are used to help you navigate the website and to enhance your experience whilst on the website; they enable a website to tailor information presented to you based on your browsing preferences.

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The Halfords company website can be found at www.halfordscompany.com. The website holds corporate information such as financial results, upcoming strategies and contact details.