Booking your Free Pre-Service Bike Assessment with Halfords

We pre-service assess all bikes*: from kids to adults, any size and discipline
Carried out by a fully trained technician while you wait, and can take up to 30 minutes

We need to ensure any parts required are available before completing a gold or platinum service

*E-Bikes: To ensure the safety of customers and colleagues we only repair recognised E-Bike brands that meet EAPC guidelines. We also cannot repair any E-bikes that have been modified in any way or where the battery appears to be damaged.

Free Pre-Service Bike Assessment

Before carrying out a gold or platinum service we need to fully check your bike. Our trained technicians will establish what work is required and if any parts need to be ordered before work can begin.

We’ll spot any problems before they develop into bigger ones and give you a no obligation estimate for any additional repair work not covered by a gold or silver service that we believe is needed to keep you safe on the road.

What's included?

With our Free Pre-Service Bike Assessment we inspect points across all key areas of your bike. These include:

Frame, Saddle and Handlebars
Wheels; Tyres, Rims, Spokes and Hubs
Brake system; Levers, Calipers, Pads and Cables
Drivetrain; Gears, Levers, Chain, Bottom Bracket, Cranks and Cables
A visual check for all e-bike electrical components to highlight any physical damage that may affect performance

Gold Service

Our Gold service takes approximately 90 minutes and includes an 18-part service and adjustment process including a brake and gear service where we’ll replace inner and outer gear and brake cables, lubricate, adjust and align the gears and check and lubricate the drivetrain. (You’ll save £10 on a hydraulic brake bleed if it’s required, only £15 with a gold service). Regularly used bikes build up a lot of dirt and grime on the chain, so we’ll also remove and deep clean your chain in our parts washer.

In addition, we’ll check for any signs of wear or damage, and if we find any essential wearable parts need replacing (this covers your brake pads, levers, chain, inner tube, tyres, freewheel, gear shifter or hanger & more) we’ll fit 2 new parts for no extra charge.

18-part service & adjustment
Fit, set up & lubricate new inner and outer gear/brake cables
Wearable parts checked and 2 new parts fitted
Chain deep cleaned with our parts washer & lubricated
Wipe down frame, forks, and wheels
Check tyre condition and inflate to the correct pressure
Tighten handlebar clamp and all handlebar-mounted controls
Tighten both crank arms to manufacturer's limits
Check and tighten seat post and saddle to manufacturer's limits
True (straighten) both wheels

Platinum Service

Our platinum service takes approximately 120 minutes and includes a strip down of the bike to it’s frame and bottom bracket. We’ll replace your inner and outer cables as part of a brake and gear service, and key parts will be thoroughly cleaned in our parts washer, ready to be fitted, lubricated, and set up to run like new.

If we find any parts need replacing, we’ll fit them for no additional charge. If we find any additional repair work that’s needed, we’ll give you a no-obligation estimate to complete the work.

All parts service & adjustment
Strip down to frame and bottom bracket with parts machine-washed & degreased*
Free fitting on ALL parts (cost of parts not included)
Chain deep cleaned and wipe down of frame, forks, and wheels
Check tyre condition and inflate to the correct pressure
Tighten handlebar clamp and all handlebar-mounted controls
Tighten both crank arms to manufacturer's limits
Check and tighten seat post and saddle to manufacturer's limits
True (straighten) both wheels and tubeless sealant topped up
Bike re-built, lubricated & adjusted
Hub, headset & bottom bracket bearings checked & lubricated adjusted

*Does not include removal of the bottom bracket. Note: The cost of any replacement parts is not included (aside from gear and brake cables).

Cycling Services: To see what else Halfords has to offer, visit our Cycling Services hub for more information on our individual services, service packages and more.

Before taking your bike into a shop: Please ensure you remove any excess mud from all moving parts so our mechanics can properly assess your bike. We reserve the right not to carry out a repair if the bike is in an unsuitable condition. We also reserve the right not to carry out any work if we deem the bike to be unsafe and/or dangerously modified.