Electric Scooter Maintenance Guide

Electric scooters are a great investment and it’s worth picking up some basic maintenance tips to help you protect that investment in the long term. Luckily, we’ve got you covered there with our guide to electric scooter maintenance.

Maintenance tips

Battery

Taking care of your battery will maximise its lifespan and keep your e-scooter moving for longer. But what causes a battery to degrade in the first place?

Well, the majority of electric scooters feature a lithium-ion battery, and this will start to deteriorate over time due to the endless cycle of charging and discharging. Temperature can also have an impact on battery life, both in terms of when you’re using your scooter and when it’s safely tucked away for the night.

There are a couple of things you can do to help overcome these issues. First, try to avoid completely draining your battery before charging it back up to full capacity. This is what’s known as a ‘cycle’ and the more cycles your battery goes through, the less effective it becomes. Put your battery on to charge when it still has power and you’ll be prolonging its lifespan.

Second, try to avoid storing your electric scooter in an area that’s subject to extreme heat or cold. The same is true of using your scooter in such temperatures – it might cause you to see a drop in performance.

Tyres

Your tyres are going to be doing a lot of hard work during your journeys and you can help them out by keeping an eye on your tyre pressure (air-filled tyres only) and tyre tread.

Let’s start with tyre pressure. Underinflated tyres are at greater risk of punctures, have a weaker grip and can cause excessive wear on the inner tube. So, it’s important check your tyres before every ride to make sure that the pressure is at the recommended level.

We’d also strongly recommend picking up some puncture protection fluid to help reduce the risk of punctures. This fluid works by creating an instant permanent seal when a puncture occurs, minimising any loss of pressure and allowing you to continue on your travels. Whether you choose to apply the fluid yourself or take advantage of our installation service (as it can be tricky to remove the wheel and repair the puncture), puncture protection fluid is a cost-effective way of maximising the lifespan of your tyres.

Now let’s look at tyre tread, which affects both air-filled tyres and solid composite tyres. Considering how your tyres are the main contact point between your e-scooter and the road, it’s not surprising that they’re going to pick up some wear and tear over time. There’s not a huge amount you can do to prevent this, so you just need to keep an eye on your tyres and be prepared to replace them when needed (particularly if your scooter has a foot brake).

Brakes

Speaking of brakes, they’re arguably the most important part of your e-scooter to keep in top condition. All electric scooters have different braking mechanisms, so have a read of your user manual for specific details and advice on how to maintain your braking system.

As a general rule, it’s a good idea to check your brakes on a regular basis – particularly if your scooter has a disc brake. The pads of disc brakes will become worn over time and need to be replaced, while it’s likely that the disc brakes themselves will also need adjusting every so often.

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General tips

Scooter care is another essential part of scooter maintenance. Just taking the time to give your scooter a quick wipe down every now and then will help to prevent the build up dirt and grime. Use a damp cloth rather than a bucket of water and a sponge or you run the risk of causing water damage.

Another general point is don’t use your electric scooter in poor weather. As we’ve already mentioned, extreme temperatures can affect battery performance, while rain can cause damage. Add in the risks to you, the rider, in poor weather and you’re better off staying at home.

Care plan

One of the best ways of keeping your scooter in top condition while keeping the costs down is our E-ScooterCare plan. This annual plan includes puncture protection, unlimited puncture repair, unlimited brake adjustments, plus 10% off accessories and parts (with free fitting for the life of the plan) – all for just £30.00 a year.

Warranty (Xiaomi e-scooters only)

As an official UK stockist of Xiaomi, all Xiaomi e-scooters brought from Halfords come with a two-year UK Xiaomi warranty, which covers everything including the battery and electronics.

What’s not covered under the warranty:

  • Water damage (don’t ride in the rain or through puddles that can cause water damage to internal parts)
  • Damage caused by misuse (e.g. crash damage)
  • Damage caused by usage outside of the recommended or intended use, for example, usage by someone over the recommend weight (100kg)
  • E-scooters that have been altered or modified from the manufacturer’s original specifications
  • Maintenance of consumable parts such as inner tubes, tyres and brake pads

If you experience any problems while your Xiaomi scooter is under warranty, please contact the Xiaomi UK helpline on 0800 9160561 or through uk@xiaomi.com so that they can diagnose the issue. If your scooter requires a repair, Xiaomi will collect, repair or replace the scooter.

Warranty repairs are carried out by SBE on behalf of the manufacturer. More information about the Xiaomi two-year warranty can be found here.

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